COBRA

Your end-to-end COBRA solution

Comply with confidence

COBRA administration is complex and involves a lot of moving parts. That’s why we created a comprehensive platform that manages everything end to end.

Notice fulfillment and return mail processing
Premium billing and collection
Eligibility reporting and termination processing
Real-time case management

Simplicity at every step

Don’t risk noncompliance. Choose a partner with the experience and expertise to help you get it right—without the headaches.

Streamlined onboarding

Right away, you’ll get a dedicated implementation manager to help guide you through the entire process. We’ll help configure business rules, establish data exchange protocols, develop a communication plan and manage go-live.

Real-time case management

Our case management system makes it easy to view, track and submit support requests in real time. If a participant calls you about a case, you can see their exact status and understand where they are in the process.

Total program transparency

Put the information you need right at your fingertips. We provide consolidated reporting and a full audit trail. Easily view copies of notices sent to participants and schedule reports based on your needs.

Transition assistance

Give participants access to no-cost transition assistance. Licensed benefit advisors will help your people find more affordable coverage.

Convenient service

We give participants several service options, including mobile and online self-service as well as live-agent support.

Easy administration

Log in and manage routine activities in only a few clicks. Process qualifying events, manage enrollment and eligibility, promote dependents, and more.