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Privacy

At HealthEquity, we are commited to protecting you and your personal information.

Explore Our Privacy Commitments

We protect your privacy

At HealthEquity, our mission is to save and improve lives by empowering healthcare consumers. We have become an industry leader in administering Health Savings Accounts, in addition to our roster of other products and benefits, by bringing together advanced technology and remarkable service. As part of our remarkable service, we are committed to protecting the privacy of your personal information. These policies and notices provide a clear explanation of how we collect, use, disclose, transfer, and store your information.


“We believe protecting data is a fundamental component of connecting health and wealth.”

Stephen D. Neeleman, MD

Founder | Vice Chair

Our Privacy Commitments

We are Secure

We use up to date administrative, physical, and technical safeguards to protect personal information.

We are Ethical

We only use personal information to provide our services.

We are Transparent

We keep you informed regarding how we collect, use, and share personal information.

We are Accountable

Our team members and business partners are trained on and accountable for complying with our privacy policies and standards.

Contact Information

If you have any questions about HealthEquity’s privacy practices, commitments, or notices, we would love to hear from you.

Toll-Free Phone: 1-866-629-6347
Phone: 1-801-727-1000

Email: Privacy@healthequity.com

Mail: HealthEquity, Inc.
Attn: Privacy Officer
PO Box 14374
Lexington, KY 40512

COBRA/Direct Bill Employer login

Please refer to your Client Welcome email for the URL of your specific COBRA/Direct Bill Employer login page.